Robert Brown, President and owner of Intelligent Copier Solutions, entered the office equipment industry and began working for Pitney Bowes, Inc., in 1976.  In 1977, he joined the staff of Royal Business Machines as a salesperson. In 1978 Konica Business Machines purchased the company and he enjoyed a thirteen career and holding the position of Western Regional Sales Manager.

In 1990, Bob, purchased Copier Concepts and successfully ran and expanded the company as its President and CEO.  In 1998, the business was sold to Pitney Bowes, Inc., and he remained with Pitney Bowes for 5 years as General Manager.

From 2003, Bob has served as Vice President of a networking company, and President and CEO of two local office equipment companies before deciding to open Intelligent Copier Solutions, in 2010.

Mixing business with pleasure, Bob enjoys playing golf, especially charity tournaments throughout the county. He also enjoys traveling to difference countries with his wife Darlene.

Bob is also a Vietnam Veteran and VVA Life Member.

Ron Betsill has always had a knack for fixing “things”. Any “thing”. Every “thing”. Much to the dismay of his family, who had to resort to throwing “things” in the neighbor’s trash so they could finally get new “things”.

Ron entered the copier industry in 1981 and found it to be a perfect outlet for his obsession. He has worked in almost every facet of this industry – tech, trouble-shooter, field manager, trainer, inventory control and sales. Always a top performer, he’s been employed at every size dealership, from small establishments to global entities.

Ron was present at the inception of Intelligent Copier Solutions, having worked with Robert Brown at two previous dealerships. He found that Bob, having similar work experiences, also had the same dedication to customer service, and the integrity to consider his word just as binding as a written contract.

Outside of work, Ron wanders the countryside with his best friend (his wife), May, visiting wineries and restaurants throughout California. He continues fixing stuff – usually computers to donate to those that need them.

Ron is the proud father of five adult children, and enjoys watching his six grandchildren provide the payback they so surely deserve. Those dear little angels!

Michele came to us with over 20 years’ experience in Admin, Accounting, Operations, Customer Service and Sales.  Michele manages the daily operations and ensures our customers get the best service possible.

Michele has 5 children and spends most of her off time with her husband and kids, which is usually on a softball/baseball field or on a basketball court. 

Hassan Jalali joined the copier industry in 1990 and has been factory trained on more models than even he can remember. He enjoys helping clients which is his favorite perk of the job, and takes great pride in being able to address any concerns they have.

Hassan began Konica Minolta training in 1995 on analog copiers, but really gets excited with the new technology of the latest color laser equipment. Over the years he has worked with every size company, from large corporations to small and mid-size companies. He prefers serving the local communities where he can get to know the individuals and build lasting relationships. Hassan also is one of the original employees, joining Intelligent Copier Solutions at its beginning in 2010, having worked with Bob Brown previously.

Outside of work, Hassan is a dedicated husband and father of two sons. He and his wife, Afagh, enjoy family fun in the sun, visiting theme parks, hiking, and museums.